You can set up a new image format to use videos in your HTML output. You can upgrade the client to the latest dropins but configuration updates need to be done for each build. You can remove some temporary files to clear up disk space. You need to create the Acrolinx dropin from the Acrolinx public update site.
You need to obtain debug information on the plugins and dropins so you can investigate the cause of the failure. If the IXIASOFT CCMS Admin menu does not appear in the right-click menu in the TEXTML Administration view, it means the IXIASOFT CCMS Administration plugin is not installed. You can break the lock using the TEXTML Administration perspective.
You can find the version number for several different components of IXIASOFT CCMS. Where can I find the version number for the IXIASOFT CCMS components?.